Turn Customer Feedback → Product Roadmap Updates
Automatically collect customer feedback from multiple channels, analyze sentiment, and update your product roadmap with prioritized feature requests.
Workflow Steps
Typeform
Collect structured feedback
Create a feedback form with rating scales for feature importance, satisfaction scores, and open-ended feature requests. Use logic jumps to gather detailed info based on user type (free vs paid).
OpenAI GPT-4
Analyze and categorize feedback
Use GPT-4 API to analyze open-ended responses, extract feature requests, determine sentiment (positive/negative/neutral), and categorize requests by product area (UI, performance, integrations, etc.).
Zapier
Connect form to analysis workflow
Create a Zap that triggers when new Typeform responses arrive, sends the text to GPT-4 for analysis, then formats the results with the original rating data.
Airtable
Update product roadmap database
Automatically add analyzed feedback to your roadmap base with fields for feature name, user segment, priority score (calculated from ratings), sentiment, and status. Use views to sort by priority and implementation complexity.
Workflow Flow
Step 1
Typeform
Collect structured feedback
Step 2
OpenAI GPT-4
Analyze and categorize feedback
Step 3
Zapier
Connect form to analysis workflow
Step 4
Airtable
Update product roadmap database
Why This Works
Combines structured data collection with AI analysis to eliminate manual categorization while maintaining the human context needed for product decisions.
Best For
Product teams who need to systematically collect and prioritize customer feature requests
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