Customer Feature Requests → Weekly Digest → Priority Vote
Aggregate customer feature requests from various touchpoints into a weekly summary with voting mechanism for internal prioritization.
Workflow Steps
Typeform
Create standardized request form
Design a Typeform with fields for feature description, business justification, user persona, urgency level, and contact information. Embed this form in your app, email signatures, and customer success follow-ups to standardize how requests are captured.
Zapier
Aggregate weekly submissions
Set up a Zapier schedule to run every Friday, pulling all Typeform submissions from the past week. Group similar requests and prepare data for the next step. Use Zapier's formatter tools to clean and standardize the data.
Google Sheets
Generate priority voting sheet
Create a Google Sheet with all weekly requests, including columns for team member votes (using data validation dropdowns), estimated effort, potential revenue impact, and final priority score calculation. Share with product team for voting.
Slack
Send voting reminder and results
Use Zapier to send a weekly Slack message with the Google Sheets link and voting deadline. After voting closes, automatically post the top 3 prioritized features to the team channel with next steps for each item.
Workflow Flow
Step 1
Typeform
Create standardized request form
Step 2
Zapier
Aggregate weekly submissions
Step 3
Google Sheets
Generate priority voting sheet
Step 4
Slack
Send voting reminder and results
Why This Works
Standardized collection and regular voting rhythm prevents feature requests from piling up while ensuring customer voice is heard in product decisions through democratic team input.
Best For
Small to medium product teams needing structured feature request prioritization
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