Auto-Triage Accessibility Issues → Prioritize → Assign to Developers

intermediate25 minPublished Mar 16, 2026
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Automatically categorize and prioritize accessibility feedback from users, then assign high-priority issues to the right developers for faster resolution.

Workflow Steps

1

GitHub Issues

Capture accessibility feedback

Set up issue templates with accessibility-specific fields (WCAG level, assistive technology used, severity). Users submit structured feedback through GitHub Issues with labels like 'accessibility' and 'needs-triage'.

2

GitHub Actions

Trigger AI analysis workflow

Create a GitHub Action that triggers when new issues with 'accessibility' label are created. The workflow extracts issue content and sends it to OpenAI API for analysis.

3

OpenAI API

Categorize and prioritize issues

Use GPT-4 to analyze issue descriptions and classify them by WCAG compliance level (A, AA, AAA), severity (critical, high, medium, low), and affected user groups. Return structured JSON with priority score and category.

4

GitHub Issues

Auto-assign and label issues

Based on AI analysis, automatically add priority labels (P1-P4), WCAG labels, and assign to appropriate team members using GitHub's assignment rules. High-priority issues get added to current sprint milestone.

Workflow Flow

Step 1

GitHub Issues

Capture accessibility feedback

Step 2

GitHub Actions

Trigger AI analysis workflow

Step 3

OpenAI API

Categorize and prioritize issues

Step 4

GitHub Issues

Auto-assign and label issues

Why This Works

GitHub Actions provides seamless integration with existing development workflow, while AI eliminates the manual effort of categorizing and prioritizing accessibility issues, ensuring critical barriers are addressed first.

Best For

Development teams receiving high volumes of accessibility feedback that need systematic triage and prioritization

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